frequently asked questions
Is your soap different than drug store brands?
Oh yeah!
According to the FDA, most "soap" and body wash sold in stores isn't actually soap but rather a synthetic detergent. Really...
Our soaps are crafted the old-fashioned way. Using a traditional cold-process method, we mix natural oils and butters with lye to create a safe and cleansing soap bar. No synthetic detergent here!
Are your products "all-natural"?
This phrase is commonly used in the skincare industry; so let's chat about it!
All our soaps are crafted using natural base oils like olive oil, coconut oil, shea butter, cocoa butter, and tallow. We refrain from using synthetic detergents, fillers, or preservatives. Our soaps are free from artificial dyes, relying solely on herbs, botanicals, and clays for coloration. For scent, we include essential oils as well as phthalate and paraben-free fragrance oils.
Why do we opt for fragrance oils in some soaps? Well, not all essential oils are equal in terms of environmental considerations during production and use.
For example: to create one pound of essential oil, producers can use up to 10,000 pounds of rose petals, 250 pounds of lavender plant, over 1,000 pounds of sandalwood heartwood, 1,500 lemons, etc. Woah!
To minimize the ecological impact of essential oils, we strive to choose products from sustainable sources who support ethical harvesting practices, uphold transparency in their supply chain, and honor environmental stewardship. When ethical sourcing isn't possible or when the scent cannot be sustainably created from essential oils, we opt to use paraben and phthalate-free fragrance oils that are handmade in the USA.
Do your products contain parabens, phthalates, or other harmful chemicals?
No way.
We meticulously research our ingredients to guarantee their quality. For products that include fragrance, rest assured they are free from phthalates and parabens. What's more, our fragrance and essential oils are sourced exclusively from reliable American suppliers. When possible, we aim to use ingredients that are locally made in the USA!
Do you sell vegan products?
We sure do!
More than half our soaps are plant-based or vegan. Ensure to read each individual ingredient list to verify the product is the one for you. We have also included icons on each product page to help guide your purchase.
How do you ensure quality products?
We truly are a company rooted in science and inspired by adventure. Our commitment to quality enables us to deliver products that meet the highest safety and efficacy standards, ensuring customer trust and satisfaction.
This means:
- Recipes are thoroughly researched, developed, and tested
- We adhere to scientific protocols for safe production
- Equipment and workspaces are meticulously sanitized
- Goods are handled and stored using hygienic standards
- Your products are packaged using materials specifically engineered to withstand transportation
Why does my soap look different than the product photo?
Due to the handmade nature of our products, slight variations in color, texture, and shape may occur in your final bar.
What is the shelf-life of your products?
We suggest using your bar soap within 3 months of purchase for optimal freshness. If you choose to use your soap beyond this period, you may notice slight discoloration and a reduction in scent.
How should I store my soap to make it last longer?
We want you to get the most out of our products. Some ways to extend the life of your soap include:
- Using a soap saver bag or soap dish
- Letting your soap dry between uses. Be sure to keep your soap out of the direct stream of water.
- Cutting your soap into smaller slabs and using a little at a time. A kitchen knife should do the trick!
Where can I purchase your products?
Right now we are selling online through stokedsuds.com.
If you're local, you can check us out at nearby markets or through neighborhood listings on Facebook Marketplace or Nextdoor.
Do you sell Wholesale?
Yes we do! If you wish to see Stoked Suds in your shop, reach out to us at bre@stokedsuds.com to start a conversation.
Can I return my purchase?
If you are not 100% satisfied with your order, we are here to help!
Unfortunately, due to the nature of the products we carry, we cannot process returns at this time. Please contact us at bre@stokedsuds.com, and we will be sure to remedy the situation.
I have a problem with my order. What's next?
We understand how frustrating this can be! The good news is that we're here to assist you.
If you encounter any issues with the shipment or delivery of your order, please reach out to us at bre@stokedsuds.com within 1 week of receiving your order. If any products were damaged during shipping, please remember to take photos. If an item is missing from your package, we apologize and will rectify the situation promptly.
What is your approach to sustainability?
At our soap company, sustainability is at the heart of everything we do. We prioritize natural oils and locally sourced ingredients whenever possible. We partner exclusively with production companies that uphold transparency in their sourcing practices. Our fragrance oils are proudly made in America to support local economies. We use biodegradable and recycled packaging. Additionally, we are committed to giving back by donating a percentage of our profits to environmental organizations. Our team also volunteers time to help clean up local trails, ensuring we contribute positively to our community and the planet we all share.
Is this soap suitable for outdoor use?
Great question!
Our soap is biodegradable, making it a better choice for outdoor use compared to conventional soaps that may contain synthetic detergents which can be harmful to nature.
While our soap is designed to be environmentally friendly, it’s still important to follow Leave No Trace principles. This means washing at least 200 feet away from streams or lakes and using only small amounts of biodegradable soap, like Stoked Suds! We recommend using our Ultralight unscented bar to minimize scent but maximize your clean.
Health Disclaimer:
This product is for external use only. Our soaps are not intended to treat, diagnose, cure, or prevent any medical conditions. Please consult with your doctor prior to using any products containing essential oils if pregnant, nursing, or diagnosed with a chronic medical condition.